Vacancy Announcement: Junior IT Professional based in Ankara (Ref: Ref: Junior IT Professional Büro)

GIZ Ankara
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Duration: 1 year with possibility for extension


The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a German federal enterprise with worldwide operations. We support the German Government in the field of international cooperation for sustainable development. We are also engaged in international education activities around the globe. Through our work we assist people and societies in shaping their own future and improving living conditions.

Germany’s international cooperation with Turkey dates back to the 1960s. The Federal Republic of Germany and the Republic of Turkey signed an agreement on technical cooperation in 1970. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH has maintained an office in Ankara since 1998. On behalf of the German Government and other donors like the EU, GIZ is currently supporting Turkey’s efforts to host approx. 3 mio. refugees. In addition, GIZ implements climate change and energy efficiency projects and is actively engaged in EU pre-accession assistance programmes (for more information, please see


GIZ is currently looking to employ a qualified and reputable Junior IT Professional on a full-time contract to support the Büro in Ankara.


The Junior IT Professional’s responsibilities and duties are stipulated below:


A. Responsibilities

The Junior IT Professional is responsible for

  • identifying relevant problems and issues and assisting in formulating implementation-oriented solutions
  • dealing with the IT helpdesk related issues requested by clients on daily basis
  • regularly updating computer software and programs
  • supporting all standard GIZ software
  • maintaining documentation regarding the accomplished tasks
  • filing and maintaining necessary document, receipt and reports of the accomplished tasks
  • complying with GIZ standards and the applicable international standards (e.g. ISO27001)
  • coordinating his/her work with the head of IT unit


B. Required qualifications, competences and experience


  • BA in Information Technology
  • Microsoft Certified Engineer certificate in AD implementation and client operation systems is an asset
  • CCNA certificate is an asset


Professional experience

  • 3 years of experience in networking and computers’ and servers’ operating systems administration
  • Basic understanding of Information Technology:
    • The Internet (IP, DNS, HTTP/S, SMTP)
    • Network routing and switching
    • WLAN
    • Internet connections
    • SQL-Server
    • MS Windows Server and Active Directory
    • Computers, Printers, Copiers
    • MS Office / 365
    • MS Windows Professional incl. Outlook
  • A basic knowledge of the following standards:
    • ISO27001
    • ITIL or ISO20000


Other knowledge, additional competences

  • Native in Turkish, fluent in English and demonstrated competency in written English and knowledge of German language is an asset
  • Willingness to upskill as required by the tasks to be performed
  • Good time management
  • Good understanding of priorities and the proper finalization of tasks
  • Good reporting and documentation skills
  • Proven ability to work under stress and time pressure
  • Troubleshooting and problem-solving skills
  • Commitment and dedication
  • Team player
  • Good interpersonal and communication skills
  • Being client service oriented


GIZ is committed to gender balance and diversity without distinction as to race, sex or religion. GIZ is encouraging persons with disabilities to apply for the position. Remuneration will be in accordance with the candidate’s qualification and experience as well as local standards.



Only qualified candidates are requested to send their CV and a cover letter stating qualifications and previous professional experiences to the email address provided in the apply button (max. file size 3 MB) with the reference (Ref: Junior IT Professional Büro). Deadline for receiving applications is 2nd of November 2020. Only shortlisted candidates will be contacted.


GIZ offers customised solutions to complex challenges. We are an experienced service provider and assist the German Government in achieving its objectives in the field of international cooperation. We offer demand-driven, tailor-made and effective services for sustainable development.
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