We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” - reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response - running through all Acted programming and operations - as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty.
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:
- Contribute towards the adherence and development of the greening strategy plan.
- Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles.
- Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes.
Acted PSEAH Policy:
The (Senior Monitoring, Evaluation, Accountability and Learning Officer) has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The (Senior Monitoring, Evaluation, Accountability and Learning Officer) has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. The (Senior Monitoring, Evaluation, Accountability and Learning Officer) carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.
The Senior MEALO is responsible for the development and the implementation of appropriate and viable appraisal, monitoring, learning and evaluation systems that are in line with the Acted’s global MEAL procedures, and contributing to ensuring that Acted’s projects and programs perform as planned.
- Implement solid MEAL systems and mechanisms that are in line with global MEAL procedures and deliver effective research/outputs in a way to inform timely decision making and the adoption of sound corrective measures.
- Ensure lessons learnt and best practices are discoursed and documented.
- Ensure the operations and delivery of MEAL functions through effective management of MEAL team members and effective guidance and oversight of field MEAL teams.
Duties and Responsibilities
Monitoring and Evaluation Systems
- 1 Technical and Systems Development
- Contribute to the development and updating of the country MEAL strategy, the consolidated MEAL work plan and MEAL frameworks for all ongoing projects;
- Ensure that MEAL findings are reflected and their recommendations are incorporated in future concept notes, proposals and implementation plans;
- Implement the MEAL policies and procedures as described in the Acted MEAL standard guidelines and make sure that the tools are followed as applicable;
- Contribute to an effective roll-out of M&E collection and reporting systems to all staff and partners through training, site visits, manuals, SOPs, and other technical support as needed.
1.2. MEAL Implementation and Management
- Develop or review the ToRs and mission plans and carry out / oversee / guide assessments, monitoring and evaluations (baselines, mid-terms, endlines) as reflected in the ToR and mission plan;
- Develop and oversee the implementation of appropriate data collection and analysis instruments, methodologies (e.g. survey questionnaires, focus group discussions, key-informant interviews) and data/information dissemination/utilization plans;
- Closely supervise data collection activities and ensure that data collection teams are organized and resourced as needed, and that they deliver as per field mission plans and according to data quality standards;
- Maintain electronic and/or paper-based MIS systems for tracking and reporting all quantitative data and information including reporting on Acted’s 16 global strategic program indicators;
- Analyze/review MEAL data and produce/review reports, factsheets with useful statistical analysis and presentation (charts, tables, histograms, box plots) as necessary in a timely manner;
- Measure and report on qualitative and quantitative input, process, output, outcome, impact, objective, and goal-level performance indicators for all projects;
- Provide data to the Project Development Team for use in preparation of reports to donors and other stakeholders, as required;
- Contribute to donor proposals and fundraising efforts (particularly logical-framework designs, formulation of SMART indicators and MEAL budgets) and reports;
- Provide MEAL related capacity building and awareness to Capital and Field MEAL staffs, implementing partners and other institutions supported by Acted as appropriate;
- Represent Acted in different forums on MEAL related issues when required;
- Carry out any other relevant task upon request or based on identified areas of improvement within MEAL systems, as applicable.
- Contribute to proactive dissemination and use of knowledge gained through MEAL activities among Project Managers, Technical Coordinators and Project Development Manager/Officers as well as Area and Country coordination;
- Contribute to organizing and facilitating learning events in order to capture best practices and lessons learnt when a project closes or as required;
- Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influence the strategic development of future projects and activities;
- Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program;
- Formulate recommendations towards Project Managers, Technical Coordinators and Project Development Manager/Officers as well as Area and Country coordination (as relevant) based on MEAL findings, to proactively contribute to improved programming and implementation quality; Follow-up on said recommendations.
3. MEAL Team management
- Ensure that staff under the direct responsibility understand and are able to perform their roles and responsibilities;
- Manage MEAL Officers, (Assistants, Monitors and Enumerators as applicable) by delineating their responsibilities and follow-up the work plans and day-to-day activities;
- Ensure a positive working environment and good team dynamics;
- Manage interpersonal conflicts among team members;
- Undertake regular appraisals of relevant staff;
- Identify the MEAL training needs of team members under direct line management and discuss plans with the Country MEAL Manager for both internal and external trainings;
- Contribute actively to coaching, training, and mentoring MEAL team with the aim of strengthening their technical capacity, exchanging knowledge within the MEAL team.
4. MEAL Technical support to Field teams
- Provide MEAL related capacity building to Field MEAL teams and work with the Field MEAL focal points to identify capacity building needs and gaps;
- Ensure a positive working environment and good team dynamics;
- Manage interpersonal conflicts among team members, if any;
- Identify the MEAL Field team training needs and develop appropriate training material.
- Provide regular and timely updates on progress and challenges to supervisors and other team members;
- Participate in MEAL -related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL;
- Perform any other related activities as assigned by immediate supervisor.
Key Performance Indicators
- Number of assessments and evaluations conducted over the past 6 months which resulted in a report and/or restitution to implementation teams and other relevant teams
- Number of monitoring missions conducted / overseen / supported over the past 6 months
- Number of monitoring cycles closed with a way forward discussion conducted with the project and coordination teams within the timeline given in Acted’s MEAL guidelines and over the past 6 months
- Mechanism in place and functional to provide data on project indicators to PDD in a timely manner
- Mechanism in place and functional that allows at least the reporting on Acted’s 16 global standard indicators
- % allocated projects benefitting from timely updates and reporting on MEAL FWK
- % of projects with close out meeting held for the projects closed during past 6 months
- # Lessons learnt and best practices recorded in the Country Lessons Learnt and Best Practices document according to Acted’s standard learning procedures and updated in regular and timely manner
- % Lessons learnt and best practices recorded in the Country Lessons Learnt and Best Practices document followed-up on in a timely manner
- Number of learning events to capture best practices and lessons learnt organized/facilitated within the last 6 months
- % of team members provided with internal/external training during the past 6 months
- Masters or Bachelor degree, preferably in a development/humanitarian related field
- At least 3-4 years of professional experience in humanitarian and/or development organisations with a specialisation in monitoring and evaluation;
- Experience with participatory appraisals and project cycle management encouraged.
- Good organizational and communication skills with international and national staff
- Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently and under pressure
- Management experience required
- Excellent communication and very good reading, writing and speaking skills in English, including the ability to prepare complex reports
- Ability to communicate in Arabic language
- Proficiency with MS office software (Outlook, Word, Excel, PowerPoint etc.)
- Very good knowledge of qualitative and quantitative data collection methods
- Familiar with the design, development and maintenance of data collection tools using XLS-Forms for use in Kobo collect
- Experience in managing different aspects of monitoring and evaluation work (literature research/desk reviews, tool design, reporting etc.)
- Experience in capacity building (e.g. leading trainings etc.), linked to monitoring and evaluation work
- Experience in using PowerBI desired
- Demonstrated experience in conducting needs assessments and/or qualitative data analysis
How to apply;
Interested applicants should apply by filling out the https://forms.office.com/e/Qx7gpH9pC7 Please fill out this form and if you have any issues regarding the form please reach out to firstname.lastname@example.org
For business needs, candidates are encouraged to apply that are Turkish ID holders and legally able to work in Turkey will be considered.
By applying for this position you certify that all the details of your current application, are true to the best of your background and knowledge. You accept the legal mentions of www.acted.org and authorize the automated processing of your personal data by ACTED for recruitment, HR management and administrative compliance control purposes, in accordance with European regulations for the protection of personal data
ACTED is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to ACTED Code of conduct and ACTED Global Policies, especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse, and/or sexual harassment during employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
ACTED is committed to gender equity and to have a balanced and diverse workforce. ACTED strongly encourages qualified women, persons with disabilities, and persons from under-represented groups to apply for the position.
ACTED offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.
ACTED never uses external recruitment agencies and recruitment is always free of charge.
The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at ACTED.
Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.
ACTED reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
ACTED currently has operations in northern Syria and Turkey. The activities include WASH, Non-Food Items, Food Security, Capacity Development, and Information Management in camps, urban and rural areas.