Senior Project Assistant (Protection)-re-advertised (Ref: SVN#TR/2023/16)

IOM Gaziantep
Tam Zamanlı
Bu ilan yayından kaldırılmış Görüntülenme : 1455


İlan Detayları

Vacancy Notice Number:


Position Title:

Senior Project Assistant (Protection)-re-advertised


6 months Special Short Term Graded Contract (G7)- with possible extension

Duty Station:

Gaziantep - Türkiye

Deadline of Applications:

31 March 2023

Number of Vacant Positions:



Internal & External Candidates


General Functions:

The Syria crisis is entering its eighth year and millions of Syrians continue to seek refuge in neighbouring countries including Turkey. It is estimated that over 12.2 million individuals inside Syria now require humanitarian assistance and 7.6 million are internally displaced (SRP 2015-2016). Over 4 million Syrians have fled as refugees (UNHCR).


As of February 2020, Turkey continues to host the largest number of refugees in the world, with over 3.6 million Syrian refugees seeking protection. With the recent closures of the Temporary Accommodation Centers in South East Turkey, many refugees have moved to urban, semi-urban and rural areas, living alongside Turkish host communities. Those living outside of the TACs number around 98% of the total refugee population. Of those residing outside of camps spread across Turkey, the majority residing in the South-East including Gaziantep, Sanliurfa, Hatay, as well as Istanbul, Mersin, and Adana.


In October 2014, the Government of Turkey adapted the Temporary Protection (TP) Regulation that extends protection and assistance to all Syrians in Turkey and provides refugees with rights and duties and the framework to access health care, education, and social assistance.


IOM's strategy for Turkey as indicated in the 3RP (Regional Refugee and Resilience Plan) is three-pronged; firstly, i) provision of humanitarian assistance focusing on the distribution of food, non-food items, cash vouchers, winterization and provision of transportation, ii) to ease the burden on national and local structures through the establishment of multi-service community centres offering protection and social stabilization for the refugees as well as increase access to education and iii) supporting the resilience of refugees and host communities through livelihoods, community stabilisation and income generating activities.


Under the overall supervision of the Senior Programme Coordinator (Refugee Response) and direct supervision of the Protection and Resilience Officer, the incumbent will manage and lead the implementation of the activities of the Emergency Case Management (ECM) component of the Protection and Resilience Unit activities.


Major Duties and Responsibilities:

  1. Coordinate the work of the case management team to ensure that activities and expenditures are in line with project budget and objectives by utilizing tools created for management of the component.
  2. Participate as the Focal Point for ECM project to maintain positive relations with local authorities, NGOs and UN agencies by meeting with them regularly to explain the project objectives and improve referrals.
  3. Oversee the ECM Team in the daily implementation of activities and line-manage all staff to ensure project deliverables, goals, and objectives through daily, weekly and monthly tasks, workplans and project tracking sheets.
  4. Participate in relevant sector and government coordination meetings by representing IOM to keep the ECM Team and broader Protection Unit abreast of changing policy and field developments.
  5. Verify the daily implementation is in line with Standard Operating Procedures (SOPs), internal guidelines and international protection standards to ensure Protection lens is applied to all cases and interventions.
  6. Distribute cases to ECM Project Team and respond to cases referred from internal and external partners to ensure that responses are provided in a timely and efficient manner by following case management steps per each case referred.
  7. Train staff on Protection Principles and ECM implementation to guide new and existing protection staff on all project related activities by leading capacity building and development initiatives on Protection and project related topics.
  8. Draft regular reports covering monthly and yearly protection and case management activities to highlight and showcase the activities of the ECM component internally and externally by preparing statistical/narrative reports and meeting minutes.
  9. Draft and update work plans project tracking sheets to ensure that project outcomes are in line with project documents.
  10. Work closely with field members on referrals of individuals and households for assistance by undertaking field visits to conduct assessments of referred cases as required.
  11. Perform such other duties as may be assigned.


Required Qualifications:


  • University degree in International Relations, Sociology, Political Sciences or a related field from an accredited academic institution, with five years of relevant professional experience; or,
  • Completed High school degree from an accredited academic institution, with seven years of relevant professional experience.



  • Experience in emergency and humanitarian programmes for migrants and refugees;
  • Comprehensive experience and knowledge of Protection principles and the Temporary Protection regulations in Turkey;
  • Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions;
  • Sound and proven understanding of internal and international migration issues in the region and related issues;
  • Advanced level of computer literacy and proficiency in excel;
  • Previous experience in Protection or Case Management in the Syrian Crisis response is highly desirable as well as sound knowledge of working group structures, their work, and different priorities; and,
  • Knowledge of international protection principles is an advantage.



  • Fluency in English and Turkish is required.
  • Working knowledge of Arabic is advantageous.


Required Competencies

The incumbent is expected to demonstrate the following values and competencies:


  • Inclusion and respect for diversity:

Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.

• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.

• Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.

• Challenges prejudice, biases and intolerance in the workplace.


  • Integrity and transparency:

Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.

• Delivers on commitments; manages the organization’s resources reliably and sustainably.

• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.

• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.

• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.


  • Professionalism:

Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.

• Seeks to raise professional standards in self and others through daily work and activities.

• Adapts quickly to change and is decisive and versatile in face of uncertainty.

• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.

• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.


Core Competencies – behavioural indicators level 2

  • Teamwork:

• Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work.

• Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.

• Shares credit for team accomplishments and ensures that the contribution of others is recognized.

• Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.


  • Delivering results:

•Produces high-quality results and workable solutions that meet clients’ needs.

• Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.

• Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.

• Aligns projects with Organization’s mission and objectives and demonstrates a good understanding of the impact of team’s and own work on external and internal counterparts.


  • Managing and sharing knowledge:

•Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.

• Encourages knowledge-sharing across units/departments and ensures that knowledge is captured, recorded and disseminated appropriately.

• Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.

• Contributes to an environment that is conducive to innovation and learning.


  • Accountability:

• Proactively seeks responsibility in delivering towards the goals of the Organization.

• Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.

• Stands by the actions of team or department, publicly accepting ownership.

• Takes responsibility of own shortcomings and those of the work unit, where applicable


  • Communication:

•Speaks and writes clearly and effectively.

• Seeks to share information with others, with due respect for diversity and the confidentiality of specific sensitive information.

• Listens and seeks to understand without bias, and responds appropriately.

• Shares information and keeps others up to date; actively seeks others' views and ideas and respects their contribution.


Managerial Competencies[1] – behavioural indicators level 2

  • Leadership:

• Assigns responsibilities fairly and manages performance, taking account of individual strengths, workloads and interests.

• Is inclusive in decision-making and actively seeks feedback from team members and colleagues in order to identify opportunities for improvement.

• Takes sound and timely managerial decisions that are consistent with the Organization's vision and purpose.

• Establishes and maintains relationships with a broad range of stakeholders to understand needs and gain support.


  • Empowering others and building trust:

•Delegates appropriately to make the most of others’ talents, clarifying expectations and allowing autonomy in important areas while providing necessary support.

• Encourages others to take responsibility for their performance; promotes ownership, responsibility and accountability for desired results at all levels.

• Creates an atmosphere of trust and confidence in which others can talk and act without fear of repercussion.

• Gives proper credit to others, shows appreciation and rewards achievement and effort.


  • Strategic thinking and vision:

•Aligns own actions to the Organization’s vision, values and mandate.

• Translates strategic direction into short and medium-term plans and objectives for own team; revises objectives to reflect changes in organizational goals.

• Identifies key issues/priorities in complex situations and how they may be related to one another.

• Clearly communicates links between the Organization’s strategy and the work unit’s goals.



Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

Please be advised that female candidates are highly encouraged and that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Türkiye will be considered.


How to Apply:

Interested candidates are requested to submit their application including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating  name of the position applied with its VN number in the subject line of the e-mail to or to IOM Birlik Mahallesi Sehit Kurbani Akboga Sokak No:24 Cankaya, Ankara by the end of 31 March 2023.

Please note that only shortlisted candidates will be contacted.


[1] As applicable.


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.
The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.
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