General Functions:  

For more than 8 years the conflict inside Syria remained unresolved and the heavy fighting between the government and opposition forces continued throughout the country causing both destruction and division resulting in massive humanitarian needs across Syria as well as massive displacement of the population. The number of people in need of assistance has grown to over 10 million, including 6.2 million internally displaced persons.

IOM supports the implementation of the whole-of-Syria approach in the framework of the UN Security Council Resolution 2449 passed in December 2018, authorizing the UN/IOM to continue cross-border operations from neighbouring countries. IOM Turkey works with implementing partners across various sectors such as CCCM, Shelter/NFI, WASH, Protection and others. In total IOM is working with more than 15 implementing partners for the cross-border operation and the dependency of IOM on IP capacities is increasing with regards to the different sectors as enhanced accountability and project effectiveness and efficiency is highlighted.

As IOM is strengthening capacity building activities with regards to the institutional and sector specific capacities of IP personnel, trainings are being conducted targeting the specific focal points within each of the implementing partner organizations for a proper transfer of knowledge.

Under the overall supervision of the Emergency Operations Officer and direct supervision of the Operations Officer (NFI/Capacity-Building), the incumbent will provide assistance to the implementation of the project of the NFI and capacity building related activities.

Major Duties and Responsibilities:

1. Assist in the implementation of project activities and contractual obligations including planning, coordinating, mobilizing implementing partners, arranging logistics and  conducting trainings and other related humanitarian response in the cross border operations.
2. Provide specialized administrative support in the project implementation including filing, preparing purchase and payment requests, following up of delivery and status of goods and services and performing other financial activities in coordination with procurement and resource management unit.
3. Coordinate with the implementing partners on the drafting of the service agreements, planning for the delivery of trainings, determining actual training costs, submission of documentations (training plan, pre and post-tests, training reports etc.) and ensure delivery of logistics requirements.
4. Conduct monitoring activities on the trainings conducted by implementing partners inside Syria through skype or other remote means of communication in coordination with the M&E unit
5. Support the coordination activities with partners and relevant stakeholders including sector specific clusters and other coordination mechanisms such as joint trainings with OCHA. 
6. Maintain an updated project database including relevant information of participants trained, trainings conducted, training reports, M&E results, narrative reports, trainings modules and any other proper supporting documentations provided.
7. Create and maintain a proper filing system and monitoring of attendance sheets, training modules, pre and post-tests, trainings reports and any other relevant documentation.
8. Ensure internal coordination between capacity building, logistics, procurement, program units and program support units including revision of training modules, training presentations and share information back to relevant units such as training evaluations, participant profiles and feedback surveys.
9. Maintain regular communication with the implementing partners inside Syria and  follow up on the proper roll out of trainings when needed.
10. Review  implementing partners’ activity reports and provide technical support when needed in relation to the subjects of the trainings conducted.
11. Verify translated documents from English to Arabic as well as assist in the facilitation of the trainings when needed. 
12. Ensure proper coordination with the M&E unit on any needed monitoring and evaluation activities as well as following up on any issues highlighted.
13. Ensure that all correspondence and operations are following the UNDSS rules and procedures, IOM standards of Conduct and Confidentially Agreement.
14. Perform such other duties as may be required.

Required Qualifications:

Education:

• University degree in Management, Humanitarian Assistance or a related field from an accredited academic institution, with four years of relevant professional experience; or
• Completed High school degree from an accredited academic institution, with six years of relevant professional experience;

Experience:

• Experience in humanitarian response or in the delivery of emergency humanitarian support including shelter rehabilitation and repair, NFI distibututions or any other relevant sector;
• Experience in the field of migration issues, project design and implementation;
• Familiarity with administrative management;
• Extensive work experience in challenging environments and operational activities in a post-conflict area required;
• Experience in liaising with local, regional and international counterparts and humanitarian partners needed;
• Experience working in an International Organization is an advantage.

Languages:

• Fluency in Arabic and English is required.  
• Knowledge of Turkish is an advantage.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity:

Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.

• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.

• Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.

• Challenges prejudice, biases and intolerance in the workplace.

• Integrity and transparency:

Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.

• Delivers on commitments; manages the organization’s resources reliably and sustainably.

• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.

• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.

• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.

• Professionalism:

Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.

• Seeks to raise professional standards in self and others through daily work and activities.

• Adapts quickly to change and is decisive and versatile in face of uncertainty.

• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.

• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

Core Competencies – behavioural indicators level 2

• Teamwork:

• Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work.

• Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.

• Shares credit for team accomplishments and ensures that the contribution of others is recognized.

• Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.

• Delivering results:

•Produces high-quality results and workable solutions that meet clients’ needs.

• Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.

• Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.

• Aligns projects with Organization’s mission and objectives and demonstrates a good understanding of the impact of team’s and own work on external and internal counterparts.

• Managing and sharing knowledge:

•Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.

• Encourages knowledge-sharing across units/departments and ensures that knowledge is captured, recorded and disseminated appropriately.

• Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.

• Contributes to an environment that is conducive to innovation and learning.

• Accountability:

• Proactively seeks responsibility in delivering towards the goals of the Organization.

• Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.

• Stands by the actions of team or department, publicly accepting ownership.

• Takes responsibility of own shortcomings and those of the work unit, where applicable

• Communication:

•Speaks and writes clearly and effectively.

• Seeks to share information with others, with due respect for diversity and the confidentiality of specific sensitive information.

• Listens and seeks to understand without bias, and responds appropriately.

• Shares information and keeps others up to date; actively seeks others' views and ideas and respects their contribution.

Managerial Competencies[1] – behavioural indicators level 2

• Leadership:

• Assigns responsibilities fairly and manages performance, taking account of individual strengths, workloads and interests.

• Is inclusive in decision-making and actively seeks feedback from team members and colleagues in order to identify opportunities for improvement.

• Takes sound and timely managerial decisions that are consistent with the Organization's vision and purpose.

• Establishes and maintains relationships with a broad range of stakeholders to understand needs and gain support.

• Empowering others and building trust:

•Delegates appropriately to make the most of others’ talents, clarifying expectations and allowing autonomy in important areas while providing necessary support.

• Encourages others to take responsibility for their performance; promotes ownership, responsibility and accountability for desired results at all levels.

• Creates an atmosphere of trust and confidence in which others can talk and act without fear of repercussion.

• Gives proper credit to others, shows appreciation and rewards achievement and effort.

• Strategic thinking and vision:

•Aligns own actions to the Organization’s vision, values and mandate.

• Translates strategic direction into short and medium-term plans and objectives for own team; revises objectives to reflect changes in organizational goals.

• Identifies key issues/priorities in complex situations and how they may be related to one another.

• Clearly communicates links between the Organization’s strategy and the work unit’s goals.

Other:

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered.

How to Apply:

Interested candidates are requested to submit their application including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating  name of the position applied with its VN number in the subject line of the e-mail by the end of 04 June 2019.

Please note that only shortlisted candidates will be contacted.