About Concern: Concern Worldwide is a non-governmental, international, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern has been working in Turkey since August 2013 and currently looking for a qualified PSS Facilitator.

Job Overview

Job Title                                  Psychosocial Support Facilitator

Location                                 Akcakale, Suruç

Reporting Line                       Education Officer

Supervisory Responsibility   No

Closely work with                  Education Team and Protection Team

Job Status                               Fixed term – 4 months (extendable)

Job Grade                               E

Job Purpose: The Psychosocial Support (PSS) Facilitator will be responsible for facilitating PSS activities for children and youth, preparing PSS materials suitable for the targeted age group and implementing awareness sessions for caregivers in Concern’s Protection Hubs. The PSS Facilitators need to have knowledge and practical skills to carry out focused psychosocial support activities with children at high risk of vulnerability. The Protection Hubs will provide PSS programming for children as well as provide protection services for the surrounding community.

Psychosocial Support Facilitators are managed by Education Officers and will work in a specific Protection Hub. Psychosocial Support Facilitators will be responsible for ensuring the children are receiving services in a safe environment, have regular attendance and their psychosocial wellbeing is prioritized.

Main Duties and Responsibilities:

• Prepare daily plans prior to every PSS session aligned with the agreed PSS program
• Deliver PSS sessions, prepare PSS materials and visual aids suitable for the targeted age group
• Ensure the use of good facilitation skills that make the children feel comfortable and enhance their participation and personal development
• Ensure that children are not exposed to any form of harm or stress during the activity and that they feel safe and respected
• Positively interact with children and encourage them to express their needs and ensure their safety
• Ensure participation of children in the focused program in a non-discriminatory as well as age and gender sensitive and appropriate approach
• Follow up on the students’ wellbeing, their attendance and their specific needs
• Report on the number of students, achievements, the supplies needed and new registration requests
• Make sure the centre is providing a creative safe environment by monitoring the PSS sessions and highlighting the existing gaps
• Liaise with managers of educational institutions (TECs, TPS, PECs) to facilitate student enrolment
• Facilitate seminars for parents and caregivers
• Refer children and families to Concern’s Protection Team when necessary
• Implement monitoring and evaluation activities

Other tasks

• Contribute to organisational accountability initiatives, including overseeing the roll out of commitments of Concern under the HAP (Humanitarian Accountability Partnership).
• Support and promote the standards outlined in the Programme Participant Protection Policy and Concern Code of Conduct to their team, beneficiaries, and be committed to providing a safe working environment.
• Support emergency response programming for Concern as and when requested.

Person Specification

Minimum Education, Qualifications & Experience Required: 

• Degree in Education, Psychology, Child Development or closely related discipline
• 1 year of experience facilitating PSS activities for children and youth affected by crisis
• Strong command of written and spoken Turkish and Arabic
• Experience working with children affected by crisis and conflict
• Basic understanding of child development and child protection
• Ability to facilitate creative art and music activities with children

Preference will be given to candidates who are:

• English language skills are highly preferable
• Motivated and ability to work in a cross-cultural team
• Excellent communication skills (including active listening)
• Ability to work in a systematic and organized manner
• Positive attitude and willingness to learn
• Ability to work independently and take initiative
• Commitment to humanitarian principles
• Good understanding use of MS Office programs (Word, Excel, Access, Outlook, PowerPoint)
• To adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct

If you feel that your qualifications and experience match our requirements, and you share a commitment to Concern’s values, please send both a covering letter and an up-to-date CV.

Please note, both CV and cover letter should be in English and the role you are applying for set out clearly in the email subject-header

Equal opportunities: Concern values diversity in the workplace and is a committed equal opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, age, sexual orientation, disability, class, caste or religion.

• Please mention the position applied and location in the email subject-header
• Only short-listed candidates will be contacted for interview
• Application Closing Date: 13.02.2019

Concern Code of Conduct and its Associated Policies

Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavious expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.