General Description of the Programme:

GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and has been contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey.

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

GOAL has two projects (ECHO funded LINK and PRM funded GREEN) in Turkey, LINK program targets refugees from nomadic / semi-nomadic backgrounds and those engaged in seasonal agricultural labour. LINK has been designed to address and mitigate protection concerns of the vulnerable / marginalized refugees through provision of critical information and raising their awareness on their rights, obligations and services available in Turkey, by sensitization/advocacy (targeting key stakeholders and service providers, etc.) activities, and Individual Protection Assistance (IPA) services to enable highly vulnerable refugees to access to basic, social and protective services available under the provisions of Temporary and International Protection regulations in Turkey.

Job purpose:

The position will be based in Mersin, working for the ECHO funded LINK II program and under the supervision of the Protection Team Leader. Protection Workers will be responsible to implement Individual Protection Assistance as well as Protection Outreach activities as per respective SOPs and Guidelines.

Duties, objectives, and competencies

• Plan and implement individual protection assistance (IPA) activities through assessment, case planning, case implementation, follow up and case closure.
• Provision of IPA assessment to determine eligibility and plan the needed assistance; and service delivery, including accompaniment, information counselling, in kind aid delivery, etc. following a thorough protection risk analysis and case planning to beneficiaries on daily basis at the field.
• Work with the GOAL Protection Team and other relevant stakeholders to identify and register individual cases eligible for Individual Protection Assistance at the field.
• Ensure to record registered cases in the database on time and with quality by following up on referral cases and keep record on outcomes, update the information as necessary and ensure that progress is updated in the database consistently and completely.
• Work closely with community access staff and legal counsellors for appropriate actions for the clients when and as needed.
• Undertake appropriate follow up with the cases who have been referred to external service providers and those provided with Individual Protection Assistance by GOAL to ensure that their needs are met, planned protection outcomes are reached; and satisfaction levels are appropriate.
• Accompany the beneficiaries as needed and support them to access to services.
• Provide awareness raising/community mobilisation/behaviour change activities both in GOAL’s Social Support Centre and in the field, in beneficiaries’ houses (upon permission and consent) and support the development of relevant curricula and messaging in coordination with Deputy Program Manager and Protection and Inclusion Program Coordinator.
• Undertake outreach activities and information sessions on various subjects, including protection risks and access to services and social assistance to target groups and record feedback (comments, suggestions).
• Encourage and facilitate participation of beneficiaries in the planning, execution, and evaluation of activities.
• Advise and assist beneficiaries about GOAL services and schedules upon completion of relevant forms/needs assessment.
• Maintain professional links to all other agencies engaged in IPA work within respective program locations and represent the GOAL protection team when requested by the Deputy Program Manager and Protection and Inclusion Program Coordinator.
• Ensure that protection activities are compliant with GOAL accountability principles and general protection and case management principles.
• Ensure that all data for IPA and information sessions is thoroughly documented and stored with due consideration of confidentiality and data protection principles.
• Maintain highly organized IPA hard copy files and update the database on a regular basis.
• Work with monitoring colleagues to ensure that appropriate monitoring activities are undertaken to a high standard.
• Coordinate with Social Services Officer and Assistant to enhance service mapping and ensure referral mechanisms are functional.
• Evaluate IPA and Protection Outreach activities and propose new activities according to identified needs in the community to improve the quality of assessment and activities.
• Report to Protection Team Leader on weekly and monthly basis; along with provision of ad hoc reports as requested.
• Ensure impartiality, and confidentiality of beneficiaries, at all times,
• Any other duties related to the nature of the job as directed by the supervisor, including in person and in written translation.

Requirements (essential)

• Turkish Citizenship
• University degree in related field (e.g. social work, psychology, sociology, child development, international relations, law, and other relevant disciplines).
• Strong communication skills in Arabic along with English or Turkish.
• Experience of case management/ IPA programs, protection outreach, community-based protection activities, and/or social work
• Min 1-2 years’ work experience in NGO (in paid or voluntary capacity) preferably experience in Southeast of Turkey and/or with semi-nomadic groups is an asset.
• Experience in teamwork with people of diverse backgrounds
• Understanding of rights and protection issues of refugees, particularly children and women.
• Proven planning, communication, interpersonal, and representation skills.
• Strong writing and documentation skills.
• Flexibility, enthusiasm, and willingness to learn from others
• Good level of knowledge and practice with Word, Excel, Outlook, etc. required.

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

Application deadline is 14 October 2020.  

General terms and conditions

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated.  Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible.  This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible.

Thank you.