General Functions:

Under the direct supervision of the MPA Programme Officer and overall supervision of the MPA Programme Manager in Ankara, Turkey, the incumbent will be responsible for providing support to the MPA activities of the mission.

Major Duties and Responsibilities:

1. Provide return counseling services and information on Assisted Voluntary Return and Reintegration (AVRR) to migrants in Turkey.
2. Assist in the organization and facilitation of journeys home in co-operation with relevant Turkish governmental authorities (Provincial Directorates of Ministry of Interior Directorate General of Migration Management), while giving special support to vulnerable migrants.
3. Support the coordination with IOM missions in countries of origin to organize provision of reception and other post-arrival assistance to voluntary returnees.
4. Provide administrative support to the MPA Division’s liaison activities.
5. Provide administrative support to the organization of meetings and events, including preparation of meeting minutes.
6. Word process, format and collate tables, reports, presentation and other documentation for public information activities, including for social media.
7. Assist the MPA team in provision of Assisted Voluntary Return and Reintegration (AVRR) assistance to vulnerable migrants identified in Turkey, including conducting interviews.
8. In coordination with IOM missions in countries of origin, support follow-up monitoring of the effectiveness and sustainability of reintegration assistance provided to returnees from Turkey.
9. Complete all relevant documentation for AVRR cases in line with IOM standards and procedures, and record data in IOM’s database (MIMOSA) timely and accurately. 
10. Support the production of statistical reports based on MPA activities in Turkey. 
11. Perform general administrative duties.
12. Undertake duty travel within Turkey as well as abroad as required.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education and Experience:

a)Having bachelor’s degree in a relevant field,

b)3 years of experience in relevant field,

c)Willingness and ability to travel,

d)Good familiarity with diplomatic environment

e)Proven analytical, interpersonal and organizational skills

f)Good level of computer literacy.

g)Experience in liaising with governmental authorities, other national / international institutions

h)Experience working in the region an advantage.

Languages:

• Fluency in Russian, Turkish and English is required.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity:

Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.

• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.

• Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.

• Challenges prejudice, biases and intolerance in the workplace.

• Integrity and transparency:

Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.

• Delivers on commitments; manages the organization’s resources reliably and sustainably.

• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.

• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.

• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.

• Professionalism:

Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.

• Seeks to raise professional standards in self and others through daily work and activities.

• Adapts quickly to change and is decisive and versatile in face of uncertainty.

• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.

• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

Core Competencies –

• Teamwork: Establishes strong relationships with colleagues and partners; relates well to people at all levels.

• Is fully aware of the team purpose, respects and understands individual and collective responsibilities.

• Willingly puts in extra effort without being asked and adopts a "hands-on" approach whenever necessary to achieve team objectives.

• Coordinates own work with that of the team to meet agreed priorities and deadlines.

• Delivering Results:

•Produces quality results and provides quality services to clients.

• Meets goals and timelines for delivery of products or services.

• Manages time and resources efficiently, monitoring progress and making adjustments as necessary.

• Shows understanding of own role and responsibilities in relation to expected results.

• Managing and sharing knowledge:

•Keeps abreast of new developments in own field of competence and creates opportunities for knowledge management initiatives.

• Shares knowledge and learning willingly, and proactively seeks to learn from the experiences of others.

• Puts new learning into practice and draws on diverse sources of ideas and inspiration.

• Contributes to the identification of improvements to work processes and assists in implementing them.

• Accountability:

•Accepts personal responsibility for quality and timeliness of work.

• Takes ownership of all responsibilities within own role and honours commitments to others and to the Organization.

• Operates in compliance with organizational regulations and rules.

• Accepts and gives constructive criticism; acknowledges and corrects mistakes and apply lessons learned for improvement.

• Communication:

•Presents information using language and sequence of ideas that is easy for recipients to understand.

• Adapts communication to the recipient’s needs, asks questions to clarify, and exhibits interest in having two-way communication.

• Encourages others to share their views, using active listening to demonstrate openness and to build understanding of different perspectives.

• Listens carefully and genuinely to the views and positions of others; acts on received information.

Other:

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered.