Project Assistant (CBA (Cash Based Assistance)) (Ref: SVN#TR/2019/226)

IOM Gaziantep
Tam Zamanlı
Bu ilan yayından kaldırılmış Görüntülenme : 868


İlan Detayları

Vacancy Notice Number:


Position Title:

Project Assistant (CBA (Cash Based Assistance))

Duty Station:



6 months Special Short Term Graded Contract –with possible extension (G4)

Deadline of Applications:

19 November 2019

Number of People to be hired



Internal and External Candidates

General Functions:  

With the crisis in Syria in its fourth year, a political solution is still to be found as the conflict remain unresolved and the heavy fighting between the government and opposition forces has continued throughout the country generating regional refugee crisis. 3.9 million Syrian refugees are living in neighboring countries, with over 2.7 million in Turkey. While over 260,000 Syrians are living in 25 camps across Turkey, the remaining 2.5 million (accounting for 90%) live outside of camps in urban and rural areas throughout the country.

In line with the Regional Refugee and Resilience Plan (3RP), IOM is providing multiservice assistance for Syrians including transportation, NFIs, support to food kitchens, voucher distributions, and support to community centers established by NGOs, reaching approximately 500,000 individuals to date. Under the overall supervision of the Monitoring and Evaluation Officer and the direct supervision of the Monitoring and Evaluation assistants, the successful candidate will be mainly responsible for field level accountability and feedback mechanisms, making sure AAP mechanisms are applied and reporting complaints and feedback mechanisms for IOMs Refugee projects.

Under the overall supervision of the Senior Programme Coordinator and Recovery and stabilization Officer and direct supervision of Technical CBI Assistanct, the incumbent will be responsible in following up on administrative tasks related to CBA programing like payments preparation, system monitoring, follow up with AAP team, communicating with vendors and beneficiaries in addition to supporting field teams during data collection and distribution process.


Major Duties and Responsibilities:

  1. Support the Cash-Based Assistance (CBA) unit in processing documents related to vendors and service providers during contracting and payment phases;
  2. Prepare and follow up on administrative issues related to cash top-ups, PRs, PVs etc.
  3. Support daily administrative processes related to vendor selection and contracting in coordination with Logistics/Procurement, RMO, and Finance units;
  4. Follow up on cash management system transactions and monitor redemption patterns related to beneficiary smart cards;
  5. Prepare payments on the cash management system and communicate with vendors for cross checking and approval purposes;
  6. Submit payments on a regular basis to the RMO and Finance units in coordination with Procurement;
  7. Follow up regularly on submitted payments in order to ensure timely vendor transactions and to confirm vendor receipt of payment;
  8. Track all payments using payment tracking tools;
  9. Maintain comprehensive and accurate archives of all payment transactions and submissions;
  10. Maintain regular communication with vendors ensuring the monitoring of work status and performance;
  11. Prepare distribution and top-up lists;
  12. Coordinate with call centre operators in order to ensure the receipt of beneficiary complaints and feed it back to AAP team.
  13. Follow up on all complaints with CBA management in order to identify a solution.
  14. Communicate with field focal point staff to insure completing activities on time and collect required information to be able to proceed with other administrative issues.
  15. Support field team during data collection and E-Vouchers distribution.
  16. Perform such other task as may be assigned.


Required Qualifications:


  • University degree in Sociology, Economics, International Relations or a related field from an accredited academic institution, with two years of relevant professional experience; or
  • Completed High school from an accredited academic institution, with four years of relevant professional experience;


  • Computer/software literate, skills in excel, PowerPoint, kobo tool box, and report writing.
  • Strong knowledge of Accountability affecting population tools and methodologies.
  • Experience in dealing with the humanitarian sector.
  • Ability to communicate effectively with vendors and beneficiaries.
  • Familiar with innovative systems used in humanitarian sectors and skills of fast learning.
  • Knowledge of fundamentals of Cash Based Intervention.


  • Fluency in English and Turkish is required.
  • Knowledge of Arabic is advantageous.


Required Competencies

The incumbent is expected to demonstrate the following values and competencies:


Required Competencies

The incumbent is expected to demonstrate the following values and competencies:


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.



Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

Please be advised that this is a local position and as such only applications from candidates with a valid residence / working permit residing in Turkey will be considered.


How to Apply:

Interested candidates are requested to submit their application including the most recent CV with a cover letter in English with contact details (name, position, phone and e-mail details) of three references by indicating  name of the position applied with its VN number in the subject line of the e-mail to by the end of 19 November 2019.

Please note that only shortlisted candidates will be contacted. 


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.
The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.
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