MSYD-ASRA Hatay,Şanlıurfa
Tam Zamanlı 1-3
İngilizce (C2, Level 6, Advanced)
Bu ilan yayından kaldırılmış Görüntülenme : 2457


İlan Detayları




Duty Station:





Direct Supervisor: Shelter Program Officer



  1. About MSYD


The Association of Assistance, Solidarity and Support for Refugees and Asylum-Seekers (MSYD) was established as an independent non-governmental humanitarian aid organization in Istanbul in 2015 to identify the needs of individuals and communities adversely affected by natural disasters and human-made conflicts, and to improve the living conditions of different social segments among the affected populations.


Our Association has the vision of establishing a dignified and equal life for everyone by starting to build lives with the motto “share the kindness” for refugees and persons of concern, affected by natural and/or human-made disasters. MSYD acknowledges, protects, develops and represents the importance of the concept of solidarity in the field with the affected population, and is determined to always reflect the added value of any practice that is woven between all connotations of the concept of solidarity with affected population groups. MSYD also closely monitors current and possible trends at local, national and global level towards excluding girls, women and disabled people in certain positions. In this sense, MSYD attaches strategic importance to preventive, responsive and gender-based methods in activities carried out in line with the unmet needs of these population groups.

Our Association aims to equip its institutional structure to meet the emerging needs of refugees and persons of concern, to play a pro-active role in determining the needs of the groups we serve, to develop integrated and combined project approaches and to implement humanitarian aid projects, to evaluate the feedback from the communities we serve, and it has the mission of functionalizing it as an important impetus in the way it functions and service. In this context, the principles of non-discrimination, transparency, impartiality, accountability and gender equality are adopted as the founding principles of MSYD in the context of national legislation and international humanitarian aid standards. In this general context, it is planned to carry out activities within the framework of emergency action plans in order to meet the urgent and prioritized basic needs of the target groups immediately after the crisis developments, and then the implementation of projects in order to meet special and specific needs on the axis of reconstruction and rehabilitation works.

 MSYD pays attention to reflect its institutional technical expertise and significant experience in humanitarian aid to every layer of project implementation. MSYD, as a principle and value, produces durable solutions for different social groups (girls, women, youth, adults, disabled people, etc.). MSYD also determines its strategic plans and program specific activities to develop potential and alternative service approaches based on gender equality.

* As MSYD, we support the applications of qualified female candidates in this field.

  1. Job Summary


The Outreach Assistant is responsible for conducting a range of field visit activities through multi-sectoral screening form to identify the vulnerability status of the target population and the living conditions based on the international standards. Outreach Assistant will work in line with the work plan, accordingly conduct identification and registration activities while they are visiting the houses. The Outreach Assistant will be also in charge of identification of person and household-basis vulnerability level to organize a referral pathway to the appropriate service providers in the project locations. The post holder will work in close and constructive cooperation and coordination with other team members and reports to the Project Manager.

  1. Essential Job Duties and Scope of Work:

Within delegated authority and responsibility, Outreach Assistant will be responsible for the following tasks:


  • Conduct the relevant household assessments and identify cases based on their needs to set a care plan objective.
  • Organize a home-visits in line with MSYD own security and field visit procedures.
  • Carry out evidence-based social examination and assessment during the home-visits.
  • Conduct a participatory observation for the physical infrastructure and structure of the houses where the target groups lived in.
  • Fill out the assessment form while visiting the houses based on the criteria, and then print case files for each case in line with MSYD filing standards.
  • Report observation notes through the well-established reporting templates.
  • Disseminate relevant information on the activities provided by this grant.
  • Make interviews with the landlords for agreement/contract-related issues.
  • Photographing the relevant parts of the house where the household is staying, provided that the consent form is fully obtained from the cases (with original wet signature of the case).
  • Organize secondary and third –surprise- visits to the houses of the direct beneficiaries who are being selected by the committee.
  • Report on vulnerable and potentially vulnerable protection related cases and advise on type of assistance, following discussions with beneficiaries.
  • Refer cases to internally and externally relevant partners; including updating the database on case referrals and feedback.
  • Participate and be in coordination with case management department in the post assistance monitoring;
  • Report internally to the Protection Officer on weekly and monthly achievements;
  • Attend internal case management and planning meetings, if required.
  • In case of temporary/permanently leave situation, Handover Report will be filled out and submitted to the relevant departments.

Working Relationships

  • Maintain frequent and pro-active communication with MSYD Executive Director and Head of Programs, program managers, donor representative(s), and government representative(s) to report on implementation of program activities and objectives, operational needs or constraints, program successes, and any seen or unforeseen challenges that are encountered during program implementation;

Safety and Security

  • Model good practice in safety and security at all times, complying with all MSYD internal security policies regarding movement restrictions, obtaining necessary authorization before beginning any domestic travel, and following personal security best practices;
  • Ensure application and compliance of security protocols and policies by all subordinate staff, document any security incidents experienced during program implementation, and disseminate security warnings or announcements to program field teams as appropriate.

Required Skills/Qualifications:

  • University degree or advanced training/courses in sociology, social work, international affairs, humanitarian or another related field;
  • At least 2 years of relevant professional experience with a humanitarian aid Organization, preferably on shelter and/or protection programs;
  • Fluency in Arabic and advanced skills in English (written and spoken) and Turkish is a plus.
  • Experience with case management and case management protocols desirable.
  • An understanding of humanitarian/civil society issues in Turkey and the region.
  • Strong initiative and self-motivation, with a commitment to teamwork;
  • Flexible, enthusiastic and willingness to learn from others;
  • Ability to multi-task and cope with competing demands under tight deadlines;
  • Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment;
  • Strong problem solving and organizational skills,
  • Flexible and responsive.
  • Language Skills: Fluency in Arabic and English.
  • Computer Skills: Microsoft Office, Excel, Word, Power Point.

Additional Responsibilities:

  • In relation to their level of skills and experience the post holder may be required to carry out additional duties from time to time that are reasonable.


Mülteciler ve Sığınmacılarla Yardımlaşma ve Dayanışma ve Destekleme Derneği (MSYD), bir sivil toplum kuruluşu olarak, mülteci hakları, doğal afetler, krizler, çatışmalar, insan hakları ihlallerinden etkilenmiş birey ve toplulukların ihtiyaçlarını, sorunlarını, yaşam koşullarının iyileştirilmesini ve temel gereksinimlerin karşılamalarına katkı sağlayan bir insani yardım kuruluşudur.

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