Management Information Systems Officer

Dünya Doktorları Derneği İstanbul
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İlan Detayları

Management Information Systems Officer 

Dünya Doktorları Derneği

Medecins du Monde Turkey (MDM-T) / Dünya Doktorları Dernegi (DDD) is a Turkish based humanitarian non-governmental organisation that facilitates access to healthcare for populations affected by armed conflict, violence, natural disasters, disease, famine, poverty and exclusion.

Our organisation collaborates with partners and key stakeholders to implement projects that facilitate access to primary and secondary-level healthcare services to respond to the medical needs of the displaced population.

DDD is the 16th member of the Doctors of the World International Network that is committed to meeting the health needs of vulnerable people globally.



Since 2015, DDD implements programs in both Turkey and Syria, providing refugee and IDP communities with free access to healthcare services. DDD works with a range of humanitarian professionals and technical experts to provide Primary Healthcare (PHC), Mental Health and Psychosocial Support (MHPSS)services as well as sexual and reproductive health (SRH).

Since the beginning of the Syria and Iraqi crises, Turkey has become host to over 3 million refugees, migrants and asylum seekers which led to increasing demand for health services. In this context, DDD’s intervention aims to assist local public health systems in providing and improving access to health and health-related services to vulnerable populations among refugees and migrants in Turkey, specifically in Hatay, Izmir and Istanbul. In Syria, DDD runs health facilities in Idlib and Afrin provinces to deliver health-related services to IDPs.


Hierarchical & Functional links

Based in Istanbul, the Management Information Systems Officer (MIS Officer) is under the line management of the MEAL Coordinator.


Main Responsibilities

Develop and manage dynamic data systems management

Develop and manage Monitoring, Evaluation, Accountability and Learning Systems

Develop and manage Accountability Systems

Develop and manage Reporting Systems

Other related tasks


Function Details

Data Systems Management

Create in mobile data collection, able to create a mobile application for case management.

Create dashboards in MS Power BI

Design necessary data collection forms, ensuring that the purpose and use of data collected are clear and that questions are simple, clear and collectable.

Ensure data is entered into appropriate databases and follow up on any missing information

Ensure data and analysis are visualised and disseminated in a way that can be easily used to modify and refine programming.

In cooperation with MEAL Manager, analyse and summarise data, and help ensure high-quality reporting for regular, interim and final reports.

Managing the data management systems implemented in the field;

Supporting field teams in the data collection, when needed

Ensure that data collected by field teams meet the dimension of data quality i.e. reliability, accuracy, timeliness, completeness and integrity

Entering data on the online platform;

Providing data to MEAL Coordinator for reporting and operational purposes;

Data analysis;

Ensure the respect of the standard beneficiary/indicators method of calculation and calculate the targets;

Ensure that information reported by the field meets MEAL and Donors requirements;

Act as the Technical Referent for the use of data collection system

Provision of data collection guidelines;

Provision of on-the-job capacity enhancement to DDD staff and partners on data collection;


Monitoring, Evaluation, Evaluation and Learning

Using CommCare to design and implement a mobile application for data collection and train program members.

Support the program and MEAL teams by entering, storing and presenting data to enable quality analysis and use

Contribute to evaluations, reviews, surveys, assessments or special studies focusing on the overall programme performance;

Support the project team and partners in extracting lessons learnt and good practices;

Monitor and ensure that a management response to the findings and recommendations of evaluations is completed, recorded, and followed up;

Prepare preliminary analyses related to donor reporting and dissemination of information gathered through the programme.

Based on instructions, prepare infographics, graphs, maps and tables to be included in reports and updates

Update tracking databases and provide straightforward information related to queries from DDD (DDD HQ and other missions) and external partners

Obtain an up to date database and report on a weekly and monthly basis to related Managers.

Visualise and map data while assuring data consistency utilising appropriate GIS/mapping tools and products.



Develop an online complaint and response mechanism (CRM)

Ensuring the feedback and complaint mechanism is implemented in all location;

Follow-up of the mechanism on a monthly basis



Produce M&E reports containing summary data;

Provide regular reporting to the MEAL Coordinator (bilateral meeting etc.);

Provide the MEAL Coordinator with a Mission report and/or Handover document at the end of the assignment;


GIS - Maps

Develop GIS map based on data for reporting

Develop an online dynamic Map for the data portals.

Perform advisory and technical assignments in the use of Geographic Information Systems (GIS)



Participate in drafting proposals, work plan, etc. where and when necessary;

Any other related DDD tasks as assigned by supervisor/line manager.


Compliance & Ethics

Promote and encourage a culture of compliance and ethics throughout Dünya Doktorları Derneği. As applicable to the position, maintains a clear understanding of Dünya Doktorları Derneği and donor compliance and ethics standards and adheres to those standards. Conducting work task with the highest level of integrity. Communicates these values to staff and partners and requires them to adhere to these values.

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within Dünya Doktorları Derneği and amongst beneficiaries served by Dünya Doktorları Derneği.


NB: considering the purpose and values of the organisation, DDD requests to its employee complete flexibility in term of duties and commitment, as their job description and job title can be adjusted throughout the year according to needs and priorities.


Expected profile

Knowledge & Qualification

University Degree in IT, statistics, public health, economics or other a field related to Monitoring and Evaluation.

Online certificates that showcase mastered skills



Minimum three years of experience in Monitoring and Evaluation in the humanitarian organisation;

Knowledge of the humanitarian context in Turkey;

Knowledge of donor mechanisms such as ECHO.



Required: Arabic, Turkish and English (oral and written);

Asset: French


IT & Equipment

Excellent knowledge in database development/management, Commcare, Excel, data analysis software and Microsoft package and IT in general;

Excellent proficiency with Microsoft package


General Qualities required:


Humanitarian values;

Flexibility and capacity to adapt to complex and changing contexts;

Ability to work in an international context and collaborate with international and national experts;

Familiar with the multicultural environment;


Dünya Doktorları Derneği is an equal opportunity employer whereby we ensure all hiring and employment decisions and operates all programs, services, and functions without the practices that discriminate against any person employed or seeking employment based on race, colour, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, genetic information or any other status or characteristic protected under applicable law.


How to apply:

To apply for the position, please click on the link in the Apply button. 

The deadline for submitting the applications is 31/10/2020.


Due to the urgency to fill this post, DDD reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed; therefore early applications are encouraged.

DDD is not in a position to respond to every applicant individually due to the anticipated high number of applications.

Please note that only short-listed candidates will be contacted for the first interview.

 Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.


General Information

DDD retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer a contract with a modified job description or for a different duration, or to offer a contract at a lower grade.

Dünya Doktorları Derneği

Dünya Doktorları Dernegi (DDD) is a Turkish based humanitarian, impartial and independent organization based in Turkey, facilitating access to health care to populations affected by armed conflicts, internal violence, natural disasters, disease, famine, poverty or exclusion.
DDD in Turkey, in collaboration with different partners, is running a project aiming at facilitating access and orienting beneficiaries to primary and secondary level of health care services, providing Psycho Social Support for the refugees and migrants in Turkey.
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