Job Description

• Coordinated, comprehensive and measurable protection and case management for vulnerable groups
• After the needs analysis, informing, referring and accompanying the beneficiaries when accessing services through “one refugee” approach.
• Develop and execute case management plans for vulnerable individuals with problems in accessing services.
• Regularly report to Program Manager and Protection Supervisor the common problems or needs of vulnerable individuals in accessing rights and services.
• Attend the case management meetings that will be run by local authorities and/ or other humanitarian organizations.
• Regularly sharing the meeting minutes that she/he attends.
• Manage individual protection and cases.
• Regularly entering case files into the paper and electronic reporting / filing system and archiving them in the locker.
• Working in coordination with protection team in case management.
• Multi-disciplinary work with Clinical Psychologist, Psychologist, and Legal Advisor in case management.
• Ensure communication with stakeholders in the region and conduct periodic visits.
• Working with protection team to create / update service map.
• Create and update a referral system.
• Reporting the monthly narrative report to Program Manager and Protection Supervisor.
• Motivating individuals to participate in Protection and/or cash support activities.

Requirements

• At least BA in relevant field (Social Work, Psychology, Social Sciences, etc.)
• Fluency in Turkish, fluency in Arabic is preferred, fluency in English is an asset.
• Minimum 1 year experience in working with vulnerable groups (refugees, children, vulnerable women, LGBTI individuals, elderly, individuals with mental health issues, etc.)
• Minimum 1 year experience in case management
• Experience in field work with NGOs
• Experience of cross-cultural work
• Ability to be flexible, work in a fluid context and adaptation for unexpected situations
• Capacity to work both independently and collaboratively with others
• Communication skills: negotiating, facilitating, and presenting as well as strong verbal and written communication skills
• Time management, organization, and work prioritization
• Strong organizational, analytical, and interpersonal skills.

How To Apply

Interested candidates who meet the above mentioned qualifications should submit the application form HERE by uploading  CV and Cover Letter outlining their interest for the position.

Applications by phone will not be accepted.

The application received after the closing date will not be given any consideration.

Only short listed candidates whose applications fulfill the required criteria will be contacted for interview.