CARE is Looking for Protection Outreach Officer

CARE International Hatay
Tam Zamanlı
Bu ilan yayından kaldırılmış Görüntülenme : 976


İlan Detayları

CARE Turkiye:

CARE International in Türkiye (CARE) has been in Türkiye since October 2014 responding to the needs of Syrian refugees under several programmatic areas including women’s economic empowerment, livelihoods and food security, legal aid assistance, WASH and Shelter.  

CARE places a programmatic focus on women and girls who are often disproportionally affected by poverty. CARE Türkiye puts women and girls at the center of our work as woman are viewed as catalysts of change within their communities – CARE believes changing a woman life will often change her community. In parallel, CARE integrates engaging men and boys programming who can also act as change agents, and together are able to address societal/gender norms which often underly protection issues.  

CARE Türkiye, together with partners, is now providing humanitarian assistance as part of an Earthquake Response strategy to individuals who have been affected by the series of earthquakes that hit Türkiye in February 2023.

Job Summary 
Reporting to the Protection Project Manager, and working in collaboration with program and technical staff, the Protection Outreach Officer will be responsible for developing and implementing emergency and early recovery response plans and activities in addition to implementation and planning of the community activities with a focus on protection messaging and training during emergency response. The Protection Outreach (PO) Officer will participate in coordination meetings with other humanitarian actors, agencies, and public institutions if needed. The PO officer will participate in the development of appropriate social cohesion, hygiene promotion, and protection messages and materials; identifying program participants/volunteers, in liaison with community leaders; training community volunteers; and providing supervision and support to community-based activities in urban/village settings. He/she will follow agreed procedures and implement accountability mechanisms in order to ensure high-quality programming and continually improve the support to refugees provided by CARE.

The PO Officer will be responsible for line management of Protection Outreach Assistants. 

Responsibilities and Tasks  

Job Responsibility #1: Activity planning and management  

  • Conduct sensitization activities to introduce CARE to community leaders and community members and gain acceptance for proposed activities. 

  • Work with colleagues, including the Project Manager and technical advisors, and community leaders and volunteers to schedule and plan community-based hygiene promotion and protection activities. 

  • Lead the recruitment of appropriate community focal points and volunteers who will participate in weekly training sessions, disseminate key messages and help to implement and lead community-based activities. 

  • Participate in the development of new training curriculum modules and updating of existing modules as required to respond to specific/changing needs, supported by the Protection Project Manager and Protection Program Manager. 

  • Support the Protection Project Manager to liaise with peer organizations regarding specialist topics, to gather accurate and up-to-date information for dissemination. 

  • Ensure that appropriate preparation for each training session is undertaken responsibly and on time. 

  • With the support of the Protection Project Manager and Protection Outreach Assistants, provide weekly training for community information volunteers to carry out hygiene promotion and protection messaging activities in accordance with agreed plans and procedures. 

  • Ensure that volunteers are aware of accountability mechanisms and their role in implementing these. 

  • Support the volunteers to implement community activities and information sessions and to establish community support networks and mechanisms. 

  • Build the capacity of, and provide supervisory support to, volunteers and focal points in the identification of protection cases or cases of vulnerability. 

  • Liaise regularly with Case Management team colleagues to support referral of cases for assessment and respond to internal referrals from the Case Management team for Psychological First Aid. 

  • Ensure that community information volunteers have the necessary tools and materials to support their work. 

  • Providing training and support to the volunteers on emergency response procedures and protocols. 

Job Responsibility #2: Internal and external coordination  

  • Support external representation as needed, especially in meetings with operational partners and during sector working groups. When requested, also liaise with relevant governmental bodies and key stakeholders to ensure CARE’s response is coordinated within existing structures and aligned with respective working groups and bodies involved in response activities. 

  • Work with internal support departments to ensure smooth implementation and effective coordination with relevant actors (including government institutions), helping to ensure the necessary permissions/approvals are in place, duplication is avoided, and coverage of assistance is maximized. 

Job Responsibility #3 Program Quality and Information Management 

  • Ensure that adequate and accurate records of information on participants of activities are kept, in liaison with community leaders and the Monitoring Evaluation Accountability & Learning (MEAL) Assistant/Coordinator. 

  • Produce regular activity reports for the Project Manager on community activities and ensure that databases for the project are kept up to date. 

  • Support the MEL team in conducting PDMs and support in conducting need and risk assessment and reporting the protection issues after emergency. 

  • Ensure that all program activities are implemented in accordance with agreed standard operating procedures and using agreed tools. 

  • Support in the implementation of Protection activities plans and protocols to protect individuals and communities from further harm during disasters, and other emergencies. 

  • With the MEAL team, ensure that participants are selected for activities based on agreed criteria and are registered according to procedure. 

  • Contribute to regular project monitoring for the refugee response.  

  • Assist the MEAL or Monitoring staff to organize Focus Group Discussions (FGDs) with beneficiaries using the Quality & Accountability FGD Outline. 

  • Ensure that feedback received from community members is used to continually improve activities and that activities are meeting the needs of the communities 

  • Review and validate the findings of monitoring and accountability activities with the MEAL team and provide feedback for improving the quality of assessment and activities. 

Job Responsibility #4 Other Responsibilities as assigned 

  • The Protection Outreach Officer will be expected to support the Protection Project Manager as needed on programmatic issues related to the earthquake response but beyond the deliverables outlined above. 


Qualifications (Know-How) 



  • Minimum first-level university degree in relevant and related fields; preferably social sciences, sociology, or/and any other relevant major. 



  • Prior experience in working on humanitarian aid and emergency response programs. 
  • Experience in training or in education work 


  • Experience in the region of implementation 
  • Experience motivating people to participate in events/activities. 
  • Experience working with a humanitarian NGO 
  • Prior experience in protection activities or social work and community-based programming 

Technical Skills 


  • Strong planning and communication skills 
  • Strong report writing and documentation skills.  
  • Fluent spoken and written English and Turkish. 
  • Gender awareness and a commitment to gender equality. 
  • Strong awareness of safety, security and risk management best practices. 


  • Prior experience working on humanitarian aid programs with NGOs or UN agencies, including work with refugee populations. 
  • Arabic language skills highly desired. 

Child Protection Policy

Child abuse in all forms is unacceptable to CARE Turkey, which recognizes its responsibility to protect children from harm in all areas of its work. CARE Turkey is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

Discrimination, Abuse and Harassment Policy

CARE Turkey expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. CARE employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside CARE.


Employment is subject to the possession of valid identification documents (passport, residency card, temporary protection card, etc.) and successfully obtaining permission to work by the Government of Turkey (work permit). CARE will submit the work permit application on behalf of the selected candidate after the job offer accepted. Candidate can start to work for CARE only after the work permit is received. Failure to provide the required documents or rejection of a work permit application by the Government of Turkey will result in your employment offer being rescinded.


Interested candidates, please attach a Curriculum Vitae in English and a Cover letter (in a separate file of no more than one A4 page) describing how your skills and experience match the requirements of this post, following to provided link when you click on the apply button.

Applications in languages other than English will not be reviewed.

Only short-listed candidates will be contacted

** CARE International is an Equal Opportunity Employer **

** Female candidates are encouraged to apply! **